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Workshops as of March 3, 2020. Check back as additional details are released.

April 7, 2020Tuesday Workshops

Tuesday Educational Workshops Sponsored by Clayton Homes

2:05 PM - 3:00 PM

Education Makes a Good Community Manager Great


George Allen, Educate MHC
Ross Kinzler, MHEI’s Accredited Community Manager (ACM®) Program

Community managers are at the front-line of ensuring a MHC is well-maintained and residents are happy. Their professionalism and knowledge can positively impact every facet of the community, including the customer experience, preventative maintenance, financial management, and effective leasing and sales techniques. Learn about MHC-specific education that is available to community managers and how these programs turn good community managers into great community managers.

Manufactured Home Installations - What You Need to Know


Lesli Gooch, Manufactured Housing Institute


Bob Gorleski, PFS TECO
Al Spencer, Dakotaland Homes

HUD’s Model Installation Standards mandate that each state must establish an installation program and maintain minimum installation standards. State Administrative Agencies (SAAs) are tasked with setting manufactured home installation requirements that comply with the minimum standards and are appropriate for local conditions. In states not choosing to administer their own manufactured home installation program, HUD administers the installation program. Join a panel of industry experts as they share their insights about recent trends and requirements related to the installation of manufactured homes.

April 8, 2020Wednesday Workshops

Wednesday Educational Workshops Sponsored by McGlinchey Stafford

8:30 AM - 9:30 AM

MHI's Efforts in Washington to Grow the Market for Manufactured Housing


Lesli Gooch, Manufactured Housing Institute

Everyday officials in Washington make critical decisions that impact the manufactured housing industry. From changes to the HUD code – to rules that govern financing – to energy regulations – policy decisions made in Washington have a direct impact on the ability of consumers to purchase manufactured homes. With a shortage of affordable housing options across the country, MHI is successfully working to ensure Washington policymakers understand that a robust manufactured housing market is critical to solving our nation’s affordable housing shortage. During this session, MHI’s leadership will share with you the Association’s federal legislative and regulatory priorities. Learn how you can help support these efforts – grassroots involvement is critical for achieving success.

Managing Your Online Reputation


Darren Krolewski, MHVillage

More than 75% of consumers base decisions on online ratings and reviews. Your potential customers are going to research you online before doing business. What does your online reputation say about your organization? In this informative session, you’ll learn best practices to take control of your digital footprint, respond to negative reviews and comments, and encourage a positive online reputation that supports your sales and marketing efforts.